Let your customers experience
your products with a try-before-you-buy solution for Shopify
Simple & easy flow
Order created
Shop around
The customer looks for their favorite products
Add to cart for $0 & Checkout
The customer adds items to the cart for $0 and checks out. A Tryon tag is automatically added to the Shopify order
Authorization
Tryon puts an authorization hold on the full order amount and the customer gets informed by email
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Authorization
Authorization hold
We put an authorization hold on the customer's card to ensure funds
Continuous
Payment providers may limit the authorization time, We re-authorize the order to maintain control
Up until the end
Tryon stops the authorization only when the merchant reports the items received back from the customer
Trial
Trial start
Customer receives the items and has several days to try them at home
Trial ends
The customer decides what to keep and returns the other items
Customer report
The customer informs the merchant of the items they want to return through the regular return process
Return
Return period
There is a pre-set return period time
Merchant report
The merchant updates the items they received back from the customer on Tryon's app
Capture and close
Tryon automatically calculates the new order total amount and allows the merchant to capture and close the order
Order closed
Charge
Tryon charges the order based on the items the merchant reported as not returned, or for the full order amount if there are no returns reported (by the end of the return period)
Notify
Tryon changes the order status to "closed" and informs the customer by email
Authorization ends
Tryon releases the authorization after the funds were captured
